By incorporating 365SiteConnex into your digital toolbox, issues can be resolved and diagnosed remotely, saving both time and money. Reviewing events and alarm codes before leaving for the site ensures you have the correct tools and parts to achieve a first-time resolution, reducing the need for repeated trips for the same issues.
Use our handy call-out calculator to see how much you could be saving by using telematics to reduce site visits in 4 easy steps.
To determine how much you might save by utilising telematics for remote diagnosis of potential issues, begin by noting how many machines are in your fleet.
How many alarms or error codes are you notified about each month? More importantly, how many of these errors require an in-person call-out to the site to review or repair?
365SiteConnex automatically monitors and logs alarms and key events from each machine, making diagnosing issues easier.
What is the average cost per site visit, excluding parts? Don’t forget to include wages, travel, fuel, tools, consumables, refreshments and production downtime costs.
Call-outs can often vary significantly, so if you’re uncertain, consider using a rough estimate.
When site visits must be repeated, or if you need to return with components, or if a resolution is not achieved, the total man-hours and travel costs can increase. How frequently do site visits end without solving the issue?
How many issues are resolved over the phone without the need for a call-out? Or how many trips could have been avoided if you had all the information to hand?
By utilising Telematics to review alarm codes and events, often issues can be diagnosed remotely via the machine’s dashboard. By diagnosing the issue and relaying the solution to the worksite, you not only eliminate the need for a site visit, but you also keep unexpected production delays to a minimum, saving time and money.
Save time and money by reducing repeated site visits for a single problem or resolving issues remotely without having to leave your workstation by harnessing the features of 365SiteConnex
Less downtime translates to enhanced productivity and happier clients.
Want us to check your maths? Contact Tedd Engineering to discuss how Telematics can help you to remotely diagnose
New or Returning user – simply sign in to your account today and add the power of telematics to your tool kit.
